Int. J. Metrol. Qual. Eng.
Volume 7, Number 4, 2016
|Number of page(s)||14|
|Published online||24 November 2016|
Evaluation of indices for the measurement of quality in health systems
Institute of Biostructure and Bioimaging, National Research Council (IBB-CNR),
2 Campus Bio-Medico University and LUISS Guido Carli, Rome, Italy
3 Campus Bio-Medico University, Rome, Italy
4 Department of Anaesthesia and Resuscitation, AO S.Camillo-Forlanini, Rome, Italy
⁎ Corresponding author: firstname.lastname@example.org
Accepted: 13 September 2016
In recent decades different numeric indicators and methods have been used to qualify structured index that express health service components quality performance. The first step of this work is the definition of a model of the system under examination in order to define its measurable constituent entities (dimensions). Among the common measured clinical parameters, a robust metrics, characterizing the constituent entities and the best opportunity tools for the characterization of the results, have been identified. The last step is multi-modal analysis of the results. Using this approach the paper presents an application in the evolution of the cardiological intensive care unit (ICU). Particularly, the attention of this paper is focused on the evolving of the medical team.
Key words: health services / metrics / statistical quality control
© EDP Sciences, 2016
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